Roles & Responsibilities

- Act as senior architecture lead and strategic advisor for Agentic AI-driven telecom transformation across Professional Services (including the build-design-deploy lifecycle and Autonomous Networks) and NOC/SOC operations.

- Seed transformation programs by defining the vision, target operating model, technical blueprint, delivery approach, architecture guardrails and measurable outcomes.

- Lead customer discovery, requirements design and solution shaping across telecom workflows, service assurance, incident management, automation and autonomous network journeys.

- Own technical delivery across architecture, engineering, integration, data, cloud, security, testing, deployment, run readiness and operational adoption.

- Drive operations outcomes including MTTR reduction, alert-noise reduction, faster triage, service reliability, efficiency, network resilience and customer experience improvement.

- Partner with customers, cloud, product, engineering, network, security and operations teams to deliver secure, scalable, production-ready telecom platforms.

- Support GTM, TTM and solution strategy through reusable offerings, accelerators, business cases, estimations, proposals and executive value narratives.

- Drive FinOps and commercial governance across cloud consumption, budget tracking, cost optimization, cost-to-serve visibility and KPI value realization.





- Provide architecture governance across workstreams and global delivery teams, ensuring domain alignment, data quality, integration feasibility, security compliance and production readiness.

- Establish reusable architecture frameworks, delivery playbooks, best practices and innovation patterns for autonomous telecom transformation.

Our Ideal Candidate

- Deep telecom domain knowledge across OSS/BSS, RAN, Core, IP, Transport, Radio, service assurance, observability, inventory, topology, ITSM and network operations platforms.

- Solid architecture capability across cloud-native platforms, integration patterns, data architecture, security, production readiness and large-scale delivery governance.

- Strong understanding of strategic KPIs, commercial governance, FinOps, cost-to-serve, budget controls, GTM/TTM strategy and executive value realization.

- Proven customer-facing consulting experience with senior leadership stakeholders across business, technology, network, operations, security and product teams.

- Excellent leadership, communication, storytelling and decision-making skills, with experience guiding global architecture, engineering and delivery teams.

- Preferred qualifications include Public Cloud Professional certification, experience with Tier-1 telecom operators, TM Forum frameworks, OSS modernization, network automation, observability, automation and AIOps platforms.

📌 AI Led Telco Transformation Lead (Gurugram)
🏢 Capgemini
📍 Gurugram