? We're Hiring: Security Operations Center (SOC) Manager! ?

We are looking for an experienced and strategic SOC Manager to lead our security operations and safeguard our digital assets. With a decade of expertise, you will oversee the monitoring, detection, and response to security threats, ensuring robust protection for our organization.

? Location: Gurugram, India
⏰ Work Mode: Work from anywhere
? Role: Security Operations Center (SOC) Manager

What You'll Do:

• Lead the offshore SOC pod across L1 and L2 activities, ensure queue health, review investigation quality, and maintain strong stakeholder alignment with Clearwater Paper security leadership.

• Own daily operational governance including case quality, severity calibration, shift handoffs, SLA adherence, and escalation discipline for major incidents.

• Drive continuous improvement in Splunk ES / Mission Control operations, detection logic review, alert noise reduction, and visibility gap identification.

• Coordinate across Crowd Strike, Proofpoint, Qualys, Palo Alto, Dragos, Service Now, and automation workflows to improve response effectiveness.

• Translate technical events into concise business risk language for U.S.



stakeholders and support weekly service reviews, KPI reporting, and corrective action tracking.

• Promote responsible use of AI-assisted summarization, enrichment, and workflow acceleration within approved guardrails. Tool Environment Splunk ES / Mission Control, Crowd Strike, Qualys, Proofpoint, Palo Alto, Dragos, Service Now, Teams, M365 / Entra context, automation / SOAR capabilities where approved. Required Experience & Skills

• Strong security operations leadership experience, including direct management of analysts or provider teams in a 24x7 or follow-the-sun model.

• Advanced proficiency in Splunk-based SOC operations and solid working knowledge of endpoint, network, email, and vulnerability telemetry.

• Ability to coach analysts, review investigations, and enforce consistent case quality and operational rigor.

• Solid executive-facing communication and ability to run governance reviews with facts, metrics, and remediation actions.

• Experience working with offshore teams serving U.S.-based stakeholders.

Ready to lead our defense? ? Apply now to join us as we secure the future!

📌 Security Operations Center (SOC) Manager (India)
🏢 RAPSYS TECHNOLOGIES PTE
📍 India