Key Responsibilities:

- Reliability & Performance: Implement and champion SRE best practices to ensure the reliability, scalability, and performance of critical services.

- Full-Stack Observability: Design, build, and maintain our observability stack (New Relic, GCP, Prometheus) using OpenTelemetry to provide actionable insights and enable AIOps.

- Agentic SRE & Automation: Develop and scale automation solutions to enhance agentic SRE capabilities, reducing manual toil and improving incident response times.

- 24/7 Operations: Participate in and improve our 24/7 support model, ensuring proactive incident management and rapid resolution for our global services.

- Infrastructure as Code (IaC): Develop and manage cloud infrastructure using tools like Terraform and Kubernetes, promoting immutable infrastructure principles.

- DevSecOps & CI/CD: Collaborate with development teams to embed reliability and security into the software development lifecycle (SDLC) and enhance CI/CD pipelines for safe, rapid deployments.

- Federated Collaboration: Work within our federated SRE model to partner with domain engineers, establish Service Level Objectives (SLOs), and manage error budgets.

Required Skills & Experience:





- 5+ years of professional experience in Site Reliability Engineering, DevOps, or a related role.

- Proficiency in at least one programming language such as Python, Go, or Java.

- Hands-on experience with cloud platforms (GCP preferred) and container orchestration technologies like Kubernetes and Docker.

- Strong expertise in designing and implementing observability solutions using tools like New Relic, Prometheus, Grafana, and OpenTelemetry.

- Proven experience in building and managing Infrastructure as Code (IaC) with Terraform.

- Experience working in a 24/7 production support environment and a strong understanding of incident management best practices.

- Familiarity with CI/CD principles and tooling (e.g., GitLab CI, GitHub Actions, ArgoCD).

- Excellent problem-solving, communication, and collaboration skills, with a proven ability to work effectively in a global, distributed team.

What We Offer:

- Competitive salaries and comprehensive health benefits

- Flexible work hours and remote work options

- Professional development and training opportunities

- A supportive and inclusive work setting

- Access to cutting-edge technology and tools.

📌 Site Reliability Engineer- GCP Cloud (Bengaluru)
🏢 BCE Global Technology Centre
📍 Bengaluru