We’re hiring an experienced Operations Manager for our Art and Embroidery team, to lead the internal embroidery digitizing process with prior sales or client-facing experience. Around 5-7 years of experience is required and must be comfortable working in US time zone.
Key Responsibilities :
- Client communications (B2B)
- Handle artwork orders from intake to delivery
- Coordinate with design, digitizing, and QA teams
- Operate/oversee Wilcom Embroidery Studio files and output
- Ensure timely deliveries and high-quality artwork
- Prepare reports on sales and team performance
- Solid UI/UX understanding.
- Work directly with US clients during evening/night hours
What You’ll Need :
- 5–7 years of experience in embroidery digitizing or art operations
- Prior sales or client-facing experience (mandatory)
- Proven ability in team coordination.
- Expertise in Wilcom Embroidery Studio (preferred)
- Familiarity with tools like CorelDRAW or Adobe Illustrator (preferred)
- Familiarity with artwork creation, editing, and embroidery file standards.
- Strong communication and organizational skills
- Comfortable working in a US time zone
How to Apply :
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience. Please include "Operations Manager" in the subject line. Apply below: