Job Title: Receptionist / Front Desk Executive

Job Description:The Receptionist is responsible for welcoming guests, handling check-ins and check-outs, managing room bookings, answering phone calls, maintaining guest records, processing payments, and ensuring guests have a pleasant stay. They also coordinate with housekeeping and maintenance to keep rooms ready and resolve guest concerns.

Flexible for night shift is the main requirement.

Responsibilities:

1.Greet and welcome guests professionally.

2.Handle check-in and check-out procedures.

3.Answer phone calls and respond to inquiries.

4.Manage room reservations (walk-in, phone, and online).

5.Verify guest identity and maintain registration records.

6.Collect payments, issue bills, and maintain cash records.

7.Update room availability and occupancy status.

8.Coordinate with housekeeping for room readiness.

9.Handle guest complaints politely and escalate when necessary.

10.Maintain reception area cleanliness and organization.

11.Prepare daily occupancy, cash, and guest reports.

12.Follow local regulations for guest registration and safety.

Company Requirements:





1.Minimum qualification: 12th Pass; Diploma or

2.Bachelor's degree preferred.

3.Good communication skills in Tamil, basic English is desirable.Knowledge of Hindi is an advantage.

4.Basic computer knowledge (MS Office, email, hotel/PMS software).

5.Pleasant personality and qualified appearance.

6.Good customer service and problem-solving skills.

7.Ability to work shifts, including weekends and holidays.

8.Honest, punctual, and able to handle cash responsibly.

Preferred Skills:

1.Experience in hotels, lodges, or hospitality.

2.Familiarity with online booking platforms.

3.Typing and data entry skills.

4.Ability to multitask in a busy environment.

Typical Working Hours

6. Ability to use billing software and UPI/card payment systems.

7.Knowledge of local tourist attractions and transport options to assist guests.

Pay: ₹14,000.00 - ₹17,000.00 per month

Benefits:

- Flexible schedule
- Food provided

Work Location: In person

📌 FRONT END RECEPTIONIST (Coimbatore)
🏢 RNA RESIDENCY
📍 Coimbatore