Job Description: Customer Success Executive

Company: Engineer Philosophy Web Services Pvt. Ltd. (MAPOG)
Location: Indore, Madhya Pradesh
Work Mode: On-site
Openings: Full-time Job & Paid Internship

About the Role

We are looking for a proactive and customer-focused individual to help customers understand and effectively use our MAPOG platform, assist with queries, and build strong customer relationships.

Key Responsibilities

- Guide customers through product onboarding and feature demonstrations.
- Handle customer queries through calls, emails, and online meetings.
- Follow up with users to ensure customer satisfaction.
- Coordinate with the technical team to resolve issues.
- Collect customer feedback and maintain customer records.
- Build long-term customer relationships and encourage product usage.

Requirements





- Graduation required.
- Excellent communication and interpersonal skills.
- Good coordination and problem-solving abilities.
- Basic computer skills and familiarity with web applications.
- Willingness to learn about GIS, mapping technology, and SaaS products.
- Freshers are welcome to apply.

Job Details

- Full-time employment and paid internship opportunities.
- In office position based in Indore.
- Learning and growth opportunities in a technology-driven environment.

How to Apply: Send your resume to [email protected].

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Success Executive (Indore)
🏢 Engineer Philosophy Web Services
📍 Indore