Skills Required

- Valuable working knowledge of MS Office, including data sorting, filtering, basic formulas and report preparation.
- Good written and verbal communication skills.
- Strong attention to detail and accuracy in maintaining records.
- Good follow-up and coordination skills.
- Ability to handle routine member/customer queries professionally.
- Basic analytical and report preparation skills.
- Good time management and ability to handle multiple assignments.
- Ability to work effectively as part of a team.
- Working knowledge of email, WhatsApp and Microsoft Office applications.

Preferred Competencies

- Service-oriented approach towards members.
- Responsible and organised working style.
- Ability to maintain confidentiality of member and organisational information.
- Willingness to learn membership procedures, policies and ERP processes.
- Ability to work within timelines and follow instructions accurately.

Key Responsibilities





- Member Follow-up Calls – Make calls to members as required for membership-related follow-up.
- ERP Data Updating – Enter and regularly update membership and related records in the ERP system.
- Invoice Communication – Collect Tax invoices and send them to members through email as required.
- Memo & Reminder Communication – Send memos, reminders and other membership-related communications through email on a weekly basis or as required.
- Dispatch Register Maintenance – Maintain the dispatch register accurately, including computerised records.
- Member Communication Support – Prepare and send welcome flyers and other routine correspondence to members.

Pay: ₹20,000.00 per month

Work Location: In person

📌 Membership Assistant (Kasba)
🏢 The Institute of Indian Foundrymen
📍 Kasba