15 Oct
|
pranjali talent hub
|
Bommanahalli
15 Oct
pranjali talent hub
Bommanahalli
Customer Care Executive – Airtel Black Process
Job Location: Bommanahalli, Hosur Road, Bangalore – 560068
Job Type: Full-time | Work from Office
Hiring: Immediate
Openings: 25
Job Description
We are hiring Customer Care Executives for the Airtel Black process. The role involves handling inbound customer calls, resolving queries, and providing a smooth customer experience.
Roles & Responsibilities
- Handle inbound calls from Airtel Black customers.
- Understand customer concerns and provide appropriate solutions.
- Resolve service-related queries efficiently and professionally.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams for issue resolution.
- Follow quality standards and process guidelines.
Eligibility Criteria
- Education: Graduation is mandatory (10+2+3).
- Experience: 0–4 years; freshers may apply if eligible.
- Age: 18–30 years.
- Languages: English, Tamil, and Hindi are mandatory.
- Good communication and customer-handling skills.
- Strong problem-solving ability.
- Comfortable working in rotational shifts.
Salary & Benefits
- Take-home Salary: ₹17,000–₹20,000 per month.
- Night shift allowance.
- Split shift allowance, as applicable.
- 5 working days per week.
- 2 rotational weekly offs.
Work Location
No. 23 & 24, Hosur Road, Bommanahalli, Bangalore, Karnataka – 560068.
How to Apply
Interested candidates who meet the eligibility criteria can apply with their updated resume. Shortlisted candidates will be contacted for the interview process.
Note: This is a work-from-office chance. Candidates must be comfortable with the location, language requirements, and rotational shifts.
Pay: ₹17,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Customer Care Executive (Bommanahalli)
🏢 pranjali talent hub
📍 Bommanahalli