We are seeking a friendly, organized, and reliable Front Desk Receptionist to be the first point of contact for our patients. You will manage daily front-office operations, patient communication, appointment scheduling, billing, and record-keeping.

Key Responsibilities

- Patient Handling: Warmly greet patients, manage enquiries (phone, WhatsApp, in-person), ensure a calm, welcoming environment.
- Scheduling: Book, reschedule, and confirm appointments while maintaining the doctor's daily schedule and coordinating follow-ups.
- Billing & Collections: Prepare patient bills, process cash and digital payments, track pending balances, and keep daily financial records.
- Records & Documentation: Maintain accurate patient files, enter data into clinic software, organize consent forms/prescriptions, and uphold confidentiality.
- Front Desk Operations: Keep the reception area organized, coordinate with clinic staff, manage office supplies,



and assist with basic administration.

Qualifications & Skills

- Technical & Admin: Basic computer proficiency (MS Word, Excel, email, WhatsApp, data entry) and willingness to learn clinic software and dental terminology.
- Communication & Interpersonal: Strong verbal/written communication, excellent patient-handling skills, and a friendly, empathetic demeanor.
- Organization: Detail-oriented with strong multitasking, time-management, and record-keeping capabilities.
- Languages & Experience: Multilingual candidates (English, Hindi, Odia) and candidates with previous front-desk or healthcare experience are preferred (not required).

Pay: ₹8,000.00 - ₹12,000.00 per month

Perks:

- Paid sick time

Work Location: In person

📌 Receptionist/Administrator (Patrapada)
🏢 Smart City Smiles
📍 Patrapada