Customer Support Executive (CSE) (India)

Customer Support Executive (CSE) (India)

15 Oct
|
Cromunity
|
India

15 Oct

Cromunity

India

Hi! We're hiring for Cromunity

Customer Support Executive (WFH)

Remote, Full-time
₹17,500 – ₹22,500/month (fixed)

Role: Handle customer/lead queries via WhatsApp, calls & email; schedule discovery calls, manage CRM, support clients through their program journey, handle billing/refund queries (escalate sensitive cases to our team).

Need:
1-3 yrs in customer support/BPO/client servicing (preferred, not mandatory)
Strong Hindi + English writing
Comfortable with WhatsApp Business, Excel, basic CRM
High empathy — this is a mental health space; sensitivity matters
Own laptop + secure internet

Working days: 6 days a week

Looking specifically for someone with actual customer-facing/support experience.

Pay: ₹17,500.00 - ₹22,500.00 per month

Experience:

- Customer service: 1 year (Preferred)

Language:

- Hindi and English (Required)

Work Location: Remote

📌 Customer Support Executive (CSE) (India)
🏢 Cromunity
📍 India

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