Customer Care Executive (Malad)

Customer Care Executive (Malad)

15 Oct
|
hirezy
|
Malad

15 Oct

hirezy

Malad

Job location MALAD

Blended requirements.

Hsc/Graduate with 1 to 3 year of experience into international bpo only.

must have voice or blended experience into international process.

pure backend or non-voice experience won't be considered.

1. CLAIMS INVENTORY MANAGEMENT ( IM ) - blended process (50% back office & 50% voice) Fixed shift - 5:30pm to 2:30am

Fixed Sat nd Sun Off-

Blended process b2b and b2c for credit cards , working on cases and files , where there is a dispute between the customer and the merchant in invoice amount or charges or to reverse an entry or wrongly charged.

2. Voice Customer service

100 % voice customer care

24/7 shift any 9 hrs. working

5 days working

2 rotational off

Us Largest Banking Process on payroll

Salary 6.5 lpa to 8lpa+variaable





None of the processes involve sales . It's pure customer service and inbound.

Communication must be excellent 10/10. Neutral grammar and fluency

interview round Hr , Vna , Ops manager.

Walking interview at the office

immediate to 30 days' notice period will take.

must have all the document from all firm no absconded cases.

Documents as per UAN from Last 5 years.

Both side Transportation available.

Walking interview at the office location.

Sam +91-XXXXXXXXXX

Pay: ₹40,800.00 - ₹70,000.00 per month

Work Location: In person

📌 Customer Care Executive (Malad)
🏢 hirezy
📍 Malad

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