Job Type: Full-time
Location: Kochi
Work Mode: [On-site / Hybrid]
Experience: 1–3 years

Job Summary

We are looking for a motivated and customer-focused Customer Sales Executive to join our team. The candidate will be responsible for handling customer inquiries, telecalling, lead follow-up, sales conversion, email communication, and maintaining strong customer relationships.

Key Responsibilities

- Handle customer inquiries through phone calls, email, WhatsApp, and other communication channels.
- Conduct telecalling and follow up with leads to generate and convert sales opportunities.
- Understand customer requirements and provide suitable product/service information.
- Follow up with prospective and existing customers regularly.
- Build and maintain robust customer relationships.
- Achieve assigned sales targets and contribute to business growth.
- Handle customer emails and ensure timely and professional responses.
- Prepare quotations, proposals, and other sales-related documents when required.
- Maintain accurate records of leads, customer interactions, and sales activities.
- Coordinate with internal teams to ensure smooth customer service and order processing.




- Address customer queries and coordinate for timely resolution.
- Identify opportunities for repeat business, upselling, and cross-selling.
- Prepare and submit regular sales and follow-up reports to management.

Candidate Requirements

- Kerala-based candidates only.
- 1–3 years of experience in sales, telecalling, customer service, business development, or a related field.
- Excellent communication skills in English and Malayalam.
- Strong experience or interest in telecalling and lead follow-up.
- Good email handling and professional written communication skills.
- Good working knowledge of Microsoft Office (MS Word, Excel, Outlook).
- Strong customer relationship management and sales skills.
- Customer-focused and professional approach.
- Good interpersonal, negotiation, and convincing skills.
- Self-motivated, target-oriented, and willing to learn.
- Ability to work independently as well as part of a team.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Work Location: In person

📌 Customer Sales Executive (Kochi)
🏢 Safenex Global
📍 Kochi