Roles and Responsibilities

- Job timings: 02:00pm to 12:00am (evening shift)
- Job type: Work from Home or from Office (any)
- To handle all room reservations over digital media (Telephonic, WhatsApp etc.) for the Company
- To understand and pass on the Company’s accommodation policy on reservations and cancellations
- To handle external systems like channel manager, web booking engines, OTA extranets etc
- To co-ordinate with the channel manager, or software vendors for any rate or booking integration issues
- To get feedback on customer stays after their checkouts
- To raise and close any concerns raised by the customers during their stay over the call
- To handle all phone enquiries for reservation, Jungle Passes of the Company
- To sell the Jungle Passes to prospective customers over the calls and emails/ messages




- To handle reservations of Villa & Hotel categories from the Company offerings
- To handle any other business related to reservations as and when required
- To assist work towards revenue maximization on every front
- To operate on eZee absolute property management system

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Application Question(s):

- Do you have experience in eZee PMS software?

Experience:

- reservations management: 1 year (Required)

Language:

- English (Required)

Shift availability:

- Night Shift (Required)

Work Location: Hybrid remote in Ahmedabad, Gujarat

📌 Reservations & Sales Executive (Ahmedabad)
🏢 Sturmfrei Hospitality
📍 Ahmedabad