We are looking for an enthusiastic, well-presented, and customer-focused Sales Executive to be the face of our lighting showroom. You will guide customers through our collection, understand their space and style requirements, and help them find the perfect lighting solution — turning every walk-in into a confident purchase.

Key Result Areas (KRA)

- Customer Handling & Sales Conversion — Engage walk-in customers warmly, understand their needs, and convert inquiries into sales.
- Product Knowledge — Develop deep knowledge of all lighting products on display — types, features, finishes, wattage, applications, and pricing.
- Revenue Achievement — Meet and exceed monthly individual sales targets consistently.
- Customer Experience — Deliver an exceptional in-store experience that builds loyalty, repeat visits, and word-of-mouth referrals.
- Showroom Upkeep — Ensure the showroom floor is always display-ready — products lit, tagged, clean, and well-presented.
- Order & Billing Coordination — Assist customers with order processing, billing, and delivery coordination smoothly.

Roles & Responsibilities

- Greet and engage walk-in customers with warmth and professionalism; understand their project, space, and aesthetic preferences before recommending products.
- Guide customers through the showroom — explaining product features, light output, design suitability, energy efficiency, and pricing in a clear and confident manner.
- Actively listen to customer requirements and suggest the most suitable lighting options — residential, commercial, or project-based.
- Handle customer objections and queries confidently; provide alternatives when required to close the sale.




- Assist customers with product selection for full-room or full-project lighting — from living rooms and bedrooms to offices and hospitality spaces.
- Process sales orders, prepare quotations, and coordinate with the billing and dispatch team for smooth order fulfillment.
- Follow up with customers post-visit — via call or WhatsApp — for pending decisions, order confirmations, and delivery updates.
- Maintain daily sales records, visitor logs, and inquiry tracking sheets as directed by the showroom manager.
- Ensure all products on the showroom floor are properly lit, price-tagged, dust-free, and correctly displayed at all times.
- Inform customers about ongoing offers, new arrivals, and exclusive collections to upsell and cross-sell effectively.
- Coordinate with the warehouse team for stock availability checks and delivery scheduling.
- Handle basic after-sales queries — replacements, complaints, and service requests — and escalate to the manager when needed.
- Build rapport with interior designers, architects, and contractors who visit the showroom and maintain those relationships for repeat business.

Requirements — Must Have

- 1–3 years of experience in retail sales, showroom sales, or counter sales
- Pleasant personality with strong communication and interpersonal skills
- Ability to understand customer needs and provide consultative product recommendations
- Basic computer knowledge — billing software, Excel, WhatsApp Business
- Comfortable working on weekends and public holidays (showroom schedule)
- Self-motivated with a target-driven attitude
- Presentable appearance and skilled conduct at all times

Contact - Naina-+91-XXXXXXXXXX

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Showroom Sales Person (Lucknow)
🏢 DAM LIGHTING SOLUTION
📍 Lucknow