Work Timing: 10 AM to 7PM (Mon - Sat)
Work location: T. Nagar, Chennai – 600017
Languages to be known: English & Hindi (must)
UG Degree: BCA/BSC Experience: 2 to 3 years
Gender: Male / Female

Skills required:
1. MS Excel Must
2. Handled customer service calls /desk, training skills
3. Valuable communication - process trainer (from aviation industry or
other IT industry
4. Occasionally Traveling – Pan India - 3 to 4 times per year

Job Responsibilities:
1. To give voice, chat and email Anydesk support to all franchisees
2. Provide training of the software application to franchisees and internal
teams
3. Maintain a support tracker of all the support handled on a daily basis
4. Take regular feedback from franchisees on support and application
5. Escalate bugs and technical issues to the software vendor and get it fixed
6. Prepare SOP manuals for the usage of application
7. 1000 plus franchisees to be supported - Average support

Pay: ₹25,000.00 - ₹35,000.00 per month

Language:

- Hindi (Required)

Work Location: In person

📌 Technical Support Executive (T. Nagar)
🏢 Placenet Consultants
📍 T. Nagar