Core Duties Across the Guest Journey

- Pre-Arrival: Handle room reservations, manage booking channels, plan room allocations, and process deposit or guarantee payments.
- Arrival (Check-in): Welcome guests warmly, verify identity and booking details, collect payments or security authorizations, issue room keys, and provide property directions.
- In-Stay: Act as the primary information hub, manage guest requests, coordinate wake-up calls, handle complaints, promote service upsells, and provide local travel or dining guidance.
- Departure (Check-out): Prepare and review itemized folios, settle accounts, process credit card or cash transactions, collect feedback, and arrange luggage storage or transportation.

Key Departmental Responsibilities

- Interdepartmental Coordination:



Constantly communicate with Housekeeping on real-time room status updates and maintenance with repair requests.
- Financial Management: Maintain cash floats, handle currency exchanges, reconcile daily transactions, and execute the night audit to close the business day.
- Security & Safety: Monitor lobby activity, verify visitor access, enforce key control rules, and coordinate emergency or evacuation protocols.

Pay: ₹8,000.00 - ₹15,000.00 per month

Advantages:

- Food provided

Work Location: In person

📌 Front Desk Receptionist (Manali)
🏢 Golden Apple Orchards
📍 Manali