Customer Service Executive – International Voice Process

Location: Airoli, Navi Mumbai, Maharashtra
Job Type: Full-Time
Experience: Freshers
Salary: ₹2.8 LPA
Qualification: Any Graduate
Eligible Pass-Out Years: 2024, 2025, 2026

Job Description

We are hiring enthusiastic and customer-focused graduates for the position of Customer Service Executive – International Voice Process at our Airoli, Navi Mumbai location.

This is an excellent opportunity for fresh graduates who want to start their careers in the ITES/BPO industry.

Roles and Responsibilities

- Handle customer queries through inbound and outbound calls.
- Provide accurate and timely resolutions to customer concerns.
- Maintain professional communication and deliver a positive customer experience.
- Document customer interactions and update records accurately.
- Follow company policies, process guidelines, and quality standards.

Eligibility Criteria

- Any graduate from the 2024, 2025, or 2026 batch.




- Good English communication skills.
- Willingness to work in rotational shifts, including night shifts.
- Customer-focused attitude and willingness to learn.
- Freshers are welcome to apply.

Salary and Benefits

- Annual CTC: ₹2.8 LPA.
- Approximate in-hand salary: ₹18,000 per month.
- Night shift allowance: Up to ₹3,000, subject to company policy.
- Cab facility available.
- Full-time employment prospect.

Candidates Not Eligible

B.Tech/B.E., M.Tech, Diploma, Pharmacy, LLB, and LLM candidates are not eligible for this position.

How to Apply

Interested and eligible candidates can apply through Indeed with their updated resume. Shortlisted candidates will be contacted regarding the next steps in the recruitment process.

Pay: ₹18,000.00 - ₹21,000.00 per month

Work Location: In person

📌 Customer Service Executive (Airoli)
🏢 Outpace Consulting
📍 Airoli