Job Title

HR & Operations Executive

Job Description

We are looking for an HR & Operations Executive to manage end-to-end HR activities and support the day-to-day operations of our growing digital marketing agency. This role combines recruitment, employee management, payroll coordination, office administration, client coordination, and business operations.

You will work closely with the founder, management, and different teams to keep hiring organized, employees supported, office operations running smoothly, and business activities on track.

This is a hands-on role for someone who enjoys taking ownership, coordinating with people, managing multiple responsibilities, and ensuring that important tasks and follow-ups are completed on time. It also offers exposure to client servicing, sales coordination, marketing activities, and the operational side of running a digital marketing business.

Key Responsibilities

- Manage end-to-end recruitment, including identifying hiring requirements with managers, posting jobs on Naukri, LinkedIn, Indeed, and other job portals, updating the company careers page, screening resumes, and managing AI-assisted candidate screening.
- Coordinate interviews, communicate with candidates, conduct reference checks and background verification, negotiate compensation, prepare offer letters, and follow up with selected candidates until joining.
- Build and maintain a talent pool of suitable candidates for current and future hiring requirements.
- Manage employee onboarding, including appointment letters, NDAs, joining documents, identity verification, bank details, certificates, email accounts, software access, and equipment allocation.
- Conduct employee induction and introduce new joiners to the company, its services, workplace policies, and culture.
- Maintain attendance, working hours, shift schedules, leave records, and the annual holiday calendar.
- Coordinate monthly payroll processing, salary slips, sales incentives, commissions, reimbursements, and employee expense claims.
- Support employee engagement initiatives, including festival celebrations, birthdays, team outings, team-building activities, and internal announcements.
- Manage employer branding activities by sharing company culture, employee stories, and achievements on LinkedIn and Instagram.
- Monitor and respond to company reviews on Glassdoor, AmbitionBox, and other relevant platforms, and coordinate participation in job fairs and college recruitment events.
- Manage office administration, including supplies, vendors, housekeeping, visitor coordination, security arrangements, and company assets such as laptops and equipment.
- Coordinate employee and business travel, office events,



and other administrative arrangements.
- Support client onboarding by collecting required documents and access details for Google Ads, Meta, websites, and other relevant platforms, and scheduling kickoff meetings.
- Coordinate monthly client satisfaction check-ins, feedback surveys, client reviews, testimonials, and festival greetings or gifts.
- Maintain records of client contracts, NDAs, renewal dates, and other important client documentation.
- Make initial calls to new business enquiries, understand basic requirements, and schedule meetings for the sales team.
- Coordinate with internal teams to collect performance data, results, and information required for case studies, proposals, presentations, and company profiles.
- Prepare and organize company documents for tenders, requests for proposals (RFPs), registrations, webinars, and business events.
- Manage webinar and event coordination, including registrations, reminders, schedules, and logistics.
- Support the founder’s office by managing calendars, travel arrangements, meeting schedules, and pending follow-ups.
- Coordinate with the accounts team on outstanding client payments and follow up on pending items when required.
- Track company subscriptions, registrations, licenses, renewals, and compliance-related deadlines to ensure timely action.
- Maintain organized HR, employee, client, administrative, and operational records using spreadsheets and relevant business tools.

Experience

Relevant experience in HR management, recruitment, HR operations, office administration, business operations, or a similar role is preferred.

Experience handling multiple HR responsibilities independently, coordinating with different teams, and managing administrative follow-ups will be an advantage. Candidates with experience in a digital marketing agency, IT company, or other service-based business will be preferred.

Who Can Apply

- Candidates who can manage recruitment, employee onboarding, attendance, leave records, and payroll coordination.
- Candidates with solid organizational skills and the ability to handle multiple responsibilities without losing track of priorities.
- Candidates who can communicate professionally with employees, candidates, clients, vendors, and management.




- Candidates comfortable coordinating with different departments and ensuring that pending tasks and follow-ups are completed on time.
- Candidates with good documentation skills and the ability to maintain accurate employee, client, and company records.
- Candidates who can handle confidential employee and business information responsibly.
- Candidates comfortable using Excel, Google Sheets, email, and online business tools for tracking and reporting.
- Candidates who can communicate clearly in both English and Hindi.
- Candidates who are willing to take ownership of HR and operational responsibilities while supporting client coordination, sales activities, and management requirements.

Skills

Human Resource Management · End-to-End Recruitment · Talent Acquisition · Resume Screening · Interview Coordination · Offer Management · Employee Onboarding · HR Operations · Attendance Management · Leave Management · Payroll Coordination · Incentive & Commission Calculation · Employee Engagement · Employer Branding · HR Documentation · Office Administration · Vendor Management · Asset Management · Client Onboarding · Client Coordination · Customer Satisfaction · Sales Coordination · Business Operations · Founder’s Office Support · Calendar Management · Payment Follow-Up · Excel · Google Sheets

Why Join Us?

- Gain practical exposure to HR, recruitment, client servicing, sales coordination, and business operations within a growing digital marketing agency.
- Work directly with the founder and management and understand how different business functions operate together.
- Take ownership of varied responsibilities and contribute to improving internal processes.
- Develop a broad understanding of people management, client relationships, and business administration.
- Build opportunities for career growth into an HR Manager, HR & Operations Manager, or Business Operations Manager role as the company grows.

Additional Advantages

- Experience with HR software such as Keka, Zoho People, greytHR, or similar platforms.
- Basic knowledge of payroll processing, Provident Fund (PF), Employee State Insurance (ESI), and applicable employment requirements.
- Previous experience in a digital marketing agency, IT company, or service-based organization.
- Basic Canva skills for preparing employee engagement and company culture posts.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Ability to commute/relocate:

- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 HR & Operations Executive (Ghaziabad)
🏢 Digital Marketing Doctor
📍 Ghaziabad