Job Overview

We are looking for a well-groomed, qualified, and customer-oriented Front Office Executive / Receptionist for our jewellery brand. The candidate will be responsible for welcoming customers, managing front desk operations, handling calls and inquiries, and ensuring a premium customer experience that reflects the brand’s image.

Key Responsibilities

- Welcome and greet customers warmly, ensuring a professional and luxurious in-store experience.
- Manage front desk operations, including visitor registration and customer inquiries.
- Handle incoming phone calls, emails, and WhatsApp inquiries professionally.
- Guide customers to the appropriate sales executives or concerned departments.
- Coordinate with the sales team to ensure smooth customer service and follow-ups.
- Maintain customer records, appointment schedules, and visitor logs.
- Assist in scheduling customer appointments, meetings, and product consultations.
- Maintain the reception area to ensure it remains clean, organized, and presentable.
- Handle basic administrative tasks, documentation, and data entry.




- Ensure customer confidentiality and maintain professional standards in accordance with the brand’s policies.

Candidate Requirements

- Education: Graduate in any discipline preferred.
- Experience: 1–3 years of experience in front office, reception, hospitality, luxury retail, or customer service.
- Excellent communication and interpersonal skills.
- Pleasant personality with professional grooming and etiquette.
- Basic computer knowledge, including MS Office, email, and data entry.
- Ability to handle customers politely and manage multiple tasks efficiently.
- Prior experience with a jewellery brand, luxury retail store, hotel, or premium showroom will be an advantage.

Key Skills

- Front Desk Management
- Customer Relationship Management
- Telephone Etiquette
- Communication Skills
- Appointment Scheduling
- MS Office & Data Entry
- Professional Grooming
- Customer Service & Coordination

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Executive (Kolkata)
🏢 Bharat Earn Technologies Pvt.Ltd.
📍 Kolkata