Responsible for assisting customers with ticket bookings, cancellations, refunds, show timings, and general queries. Handle complaints professionally, resolve issues promptly, and ensure a smooth and positive cinema experience.
Key Skills: Good communication, customer service, problem-solving, basic computer skills, and flexibility to work in rotational shifts.
Requirements:
- Excellent communication and interpersonal skills.
- Customer-service-oriented and problem-solving attitude.
- Basic computer knowledge.
- Prior experience in customer service, hospitality, or the cinema industry is an advantage.
- Willingness to work in rotational shifts, including weekends and holidays.
Pay: ₹14,000.00 - ₹18,000.00 per month
Perks:
- Provident Fund
Work Location: In person
📌 Customer Care Executive (Agra)
🏢 Moviemax
📍 Agra