We are looking for an experienced L2 Linux/Unix Support Engineer with 5–7 years of experience in Linux/Unix administration and production support. The ideal candidate should have strong hands-on experience with Red Hat Enterprise Linux (RHEL), system troubleshooting, incident management, storage administration, security compliance, and shell scripting.

The candidate will be responsible for maintaining system availability, resolving OS-level incidents, performing server administration activities, and supporting business-critical environments while collaborating with L1 and L3 teams.

Key Responsibilities

- Provide L2 production support for Linux/Unix server environments.
- Administer and troubleshoot Red Hat Enterprise Linux (RHEL) systems.
- Diagnose and resolve OS-level incidents, system errors, and performance issues.
- Perform root cause analysis (RCA) and implement corrective actions to prevent recurring incidents.
- Manage Logical Volume Manager (LVM), file systems, Network File System (NFS), DNS, and storage-related activities.
- Handle user account administration, access permissions, and authentication-related issues.
- Monitor system health, resource utilization, and server performance.
- Perform server patching, OS upgrades, and routine maintenance activities.
- Implement server hardening measures and ensure compliance with security policies.
- Develop and maintain Bash shell scripts to automate routine system administration tasks.
- Coordinate with L1 and L3 support teams for incident resolution and technical escalations.
- Maintain incident records, technical documentation, and operational procedures.
- Collaborate with global stakeholders and support teams across multiple geographies.
- Participate in shift rotations and provide support as per business requirements.





Mandatory Skills

- Linux/Unix System Administration
- Red Hat Enterprise Linux (RHEL)
- Logical Volume Manager (LVM)
- Network File System (NFS)
- Domain Name System (DNS)
- Production Support and Incident Management
- OS Troubleshooting and Root Cause Analysis (RCA)
- User and Access Management
- System Monitoring and Performance Tuning
- Server Patching and OS Upgrades
- Server Hardening and Security Compliance
- Bash Shell Scripting

Good-to-Have Skills

- Python or Perl scripting
- LSF or Slurm job scheduling
- Red Hat Certified Engineer (RHCE) certification
- Experience supporting R&D; or engineering environments
- Familiarity with Autofs, FTP, VNC, and Remote NX

Candidate Requirements

- 5–7 years of relevant experience in Linux/Unix administration and production support.
- Strong hands-on experience with RHEL-based environments.
- Experience handling production incidents, troubleshooting system issues, and performing root cause analysis.
- Knowledge of server maintenance, storage management, access controls, and security compliance.
- Ability to automate routine administration tasks using Bash scripting.
- Solid analytical, troubleshooting, and problem-solving skills.
- Good communication and collaboration skills.
- Willingness to work in rotational shifts and support global stakeholders, as required.

Position: L2 Linux/Unix Support Engineer
Experience: 5–7 Years
Employment Type: Full-time
Joining: Immediate joiners preferred

How to Apply

Interested candidates who meet the mandatory skill requirements are encouraged to apply with their updated resume and availability for a face-to-face interview in Bangalore.

Pay: Up to ₹2,000,000.00 per year

Benefits:

- Paid sick time
- Provident Fund

Work Location: In person

📌 Linux/Unix Support Engineer (Bengaluru)
🏢 Cms IT Services
📍 Bengaluru