Closing date for applications: 16/10/2026

Location Gurugram, India

Job typePermanent | Contract typeFull Time

#R-00286455

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Quality Manager

- We’ll look to you to provide direction and leadership on all quality matters across the platform or domain including adoption and compliance with the bank's standards and policies
- This is an opportunity to act as a key contributor in making sure that work packages transition seamlessly from development into live environments
- Hone your knowledge of quality best practices and collaboration and stakeholder management skills
- We're offering this role at vice president level

What you'll do

In this key role, you’ll be making sure that only well designed and built work packages get through quality testing. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative workplace. We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme.

Additionally, you’ll be:

- Taking accountability for all aspects of quality across both run and change and business as usual activity within the assigned platform or domain




- Overseeing the output quality from all testing phases owned and making sure it meets the requirements of each quality test strategy
- Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment and before the last responsible moment
- Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance
- Reviewing all key collateral relating to delivery and making sure it is of sufficient quality and with no gaps or duplication

The skills you'll need

We’re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You’ll also need high levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.

Additionally, we’ll be looking for:

- At least 12 years of experience with modern test automation tools including Playwright and API automation frameworks
- Strong expertise in AI-assisted testing and QA automation with the ability to rapidly understand business requirements and translate them into scalable test solutions
- Strong understanding of CI/CD pipelines and automation-first quality engineering practices
- Skilled in leveraging AI tools to accelerate test design, defect analysis, test maintenance, and quality insights
- Drives quality, speed, and delivery efficiency through scalable automation strategies and continuous improvement initiatives

Welcome to our Gurugram hub

Spanning 437,000 sq. ft., our campus in Gurugram features two state-of-the-art towers – 1A and 2A at the Candor TechSpace in Sector 21.

Key facts:

- Surrounded by 28 acres
- Space for 4,100 colleagues
- Opened in 2010

Our tech stack

Here’s just some of the technologies we use.

Front end

- JavaScript
- ReactJS
- AngularJS

Back end

- Python
- Java
- Microsoft Dynamics

DevOps

- AWS
- GitLab
- Google Cloud Platform

Data

- Kafka
- Hadoop
- PostgreSQL
- Snowflake

📌 QA Manager, VP (Gurugram)
🏢 National Westminster Bank
📍 Gurugram