Location- Gurgaon

Skills Required:

- Graduate in any discipline; relevant experience in Operations Coordination, Process Management, MIS, or Operations Support will be preferred.
- Proven experience as a Process Coordinator, Operations Executive, or in a similar role.
- Proficiency in MS Excel, Word, PowerPoint, Google Sheets, FMS, and other process management tools.
- Strong coordination and follow-up skills to ensure timely completion of operational activities.
- Excellent organizational and time-management skills, with the ability to manage multiple tasks and priorities.
- Good analytical and problem-solving skills with strong attention to detail.
- Understanding of process improvement, SOPs, workflow management, and KPI tracking.
- Valuable communication and interpersonal skills to coordinate effectively with multiple departments.
- Ability to identify process gaps, track pending activities, and take proactive action for timely resolution.

KRAs:

- Coordinate and monitor end-to-end operational processes to ensure smooth and timely execution of activities.
- Maintain and regularly update FMS, Google Sheets, Excel trackers, and other operational records to ensure data accuracy.
- Follow up with relevant teams and stakeholders on pending tasks, operational requirements, deliverables, and process-related activities.
- Track operational KPIs, timelines, and performance metrics; prepare regular MIS reports and highlight delays or deviations to management.
- Monitor adherence to defined SOPs, workflows, processes, and timelines across departments.
- Identify process gaps, bottlenecks,



and operational inefficiencies and coordinate with concerned teams for timely resolution.
- Review existing processes and suggest improvements to enhance operational efficiency, productivity, and accountability.
- Coordinate with internal departments to ensure smooth information flow and timely completion of interdepartmental activities.
- Address process-related queries and provide guidance to team members on workflows, tools, and procedures.
- Assist in implementing process improvement initiatives and monitor their execution within defined timelines.
- Prepare and maintain SOPs, process documents, training materials, and workflow guides as required.
- Conduct process training sessions and provide necessary support to team members whenever required.
- Ensure timely closure of assigned tasks and maintain proper documentation for reporting and audit purposes.
- Perform any other operational coordination and process management activities as assigned by the management.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule

Application Question(s):

- What is your current CTC in Lacs per annum?
- What is your expected CTC in Lacs per annum?
- What is your notice period?
- Please select the city you are currently residing or willing to relocate to.

Education:

- Bachelor's (Required)

Experience:

- process coordinator: 1 year (Required)
- client handling: 1 year (Required)
- follow-ups: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Process Coordinator (Gurugram)
🏢 Onnsynex Ventures
📍 Gurugram