15 Oct
|
Accurex Solutions
|
Bengaluru
15 Oct
Accurex Solutions
Bengaluru
Job Information
Industry : Electronics
Work Experience: 0-1 years
City: Bangalore
Salary Range: As per company policy
No of positions: 2
Requirements
Basic Education: ITI / Diploma / Bachelor's degree in Information Technology, Electrical, Electronics, Mechanical or related field
Key Skills
- Freshers / any experience in customer support, technical support, IT support or similar role
- Experience with troubleshooting and problem-solving in a technical environment / EMS, SMT Indusrty
- Excellent communication and interpersonal skills to effectively interact with customers and internal teams
- Ability to work well in a team as well as independently with minimal supervision
- Customer-oriented mindset and passion for delivering high-quality service
Job Description
This is a full time on-site role located in Bengaluru for a Customer Support Engineer. The Customer Support Engineer will be responsible for providing technical support to customers, answering their queries and resolving their issues. They will also collaborate with cross-functional teams to identify customer needs and provide solutions, and will work closely with the development / Support team to ensure smooth product delivery, Installation and Commissioning and After Sales Support.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
Work Location: In person
📌 Field Service Engineer (Bengaluru)
🏢 Accurex Solutions
📍 Bengaluru