15 Oct
|
Vutto
|
Gurugram
Job Description-Control Tower Executive
About Vutto
Vutto is a full-stack, phygital platform for used two-wheelers in India, offering certified online listings, offline retail experiences, in-house refurbishment, warranty support, and end-to-end documentation.
Job Summary
We are looking for a proactive and detail-oriented Control Tower Executive to manage and coordinate inspection engineers and monitor day-to-day inspection operations. The candidate will be responsible for allocating inspections, tracking engineer productivity, monitoring inspection status, maintaining reports, and ensuring timely completion of inspections.
Key Responsibilities
- Coordinate and allocate inspection tasks to inspection engineers based on daily requirements.
- Monitor the daily activities, productivity, and performance of inspection engineers.
- Track inspection assignments, pending cases, completed inspections, and delays.
- Follow up with inspection engineers to ensure timely completion and submission of inspection reports.
- Maintain daily trackers, dashboards, and MIS reports using MS Excel.
- Identify operational bottlenecks and coordinate with relevant teams for timely resolution.
- Ensure inspection data and reports are accurate and updated in the system.
- Track key performance indicators (KPIs)
and share regular performance updates with management.
- Handle escalations related to inspection delays, engineer availability, and pending assignments.
- Ensure smooth coordination between inspection engineers and internal teams.
Required Skills & Qualifications
- Graduate in any discipline.
- Prior experience in operations coordination, team coordination, or field operations is preferred.
- Strong knowledge of MS Excel and data reporting.
- Good communication and follow-up skills.
- Strong problem-solving, organizational, and multitasking abilities.
- Ability to manage multiple inspection assignments and meet deadlines.
Key Performance Indicators (KPIs)
- Number of inspections completed per day.
- Inspection turnaround time (TAT).
- Inspection engineer productivity and utilization.
- Pending inspections and delay resolution.
- Accuracy and timely submission of inspection reports.
- Adherence to inspection schedules and operational processes.
WHY JOIN US?
- Competitive pay
- Exciting opportunity to be part of high paced start-up.
- Outstanding work culture.
- Health benefits
Pay: ₹17,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Control Tower Executive (Gurugram)
🏢 Vutto
📍 Gurugram