Role Overview

We are looking for a proactive and customer-focused Pre-Sales Executive to join our team. The ideal candidate should possess excellent communication skills, strong lead management capabilities, and experience in handling premium clientele. Candidates with prior experience in the interior design, luxury interiors, or premium lifestyle industry will be preferred.

Key Responsibilities

- Handle incoming leads from various channels, including website inquiries, social media, referrals, and other marketing platforms.
- Connect with prospective clients to understand their interior design requirements, preferences, budget, and project timelines.
- Qualify leads and schedule consultations or meetings with the sales and design teams.
- Maintain consistent follow-ups with potential clients to ensure effective lead nurturing and conversion.
- Provide accurate information about the company's services, design offerings, and processes.
- Maintain and update lead information, interactions, and follow-up status in the CRM.
- Coordinate with the sales and design teams to ensure seamless lead handover and a premium client experience.
- Achieve monthly targets related to lead qualification, appointment scheduling, and conversions.
- Prepare regular reports on lead status, follow-ups, and sales pipeline performance.

Required Skills & Qualifications

- Prior experience in pre-sales, inside sales,



telecalling, or customer relationship management.
- Candidates from interior design, luxury interiors, premium furniture, real estate, or luxury lifestyle brands will be preferred.
- Excellent verbal and written communication skills in English and Hindi.
- Strong interpersonal skills with the ability to engage and manage premium clientele.
- Good understanding of lead qualification, follow-up management, and sales processes.
- Proficiency in MS Excel, Google Sheets, and CRM tools.
- Strong organizational skills with the ability to multitask and manage multiple leads efficiently.
- A target-driven mindset with a customer-centric approach.

Ideal Candidate

Someone who is confident, articulate, persuasive, and understands the importance of delivering an exceptional first impression. The candidate should be capable of building rapport with prospective clients, identifying genuine business opportunities, and ensuring a smooth transition from initial inquiry to sales consultation.

Preferred Background:
Luxury Interior Design Firms | Premium Furniture Brands | Modular Interiors | Luxury Real Estate | Premium Home Décor

Pay: Up to ₹900,000.00 per year

Benefits:

- Versatile schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Senior Presales Executive (Gurugram)
🏢 The Karighars
📍 Gurugram