Job Summary

We are looking for a professional, well-organised, and customer-friendly Receptionist to manage front-desk operations at our Mahindra Authorised Service Centre. The candidate will be responsible for greeting customers and visitors, handling calls, coordinating with internal departments, and ensuring smooth day-to-day front-office operations.

Roles and Responsibilities

- Welcome customers and visitors professionally and guide them to the concerned department.
- Handle incoming calls, attend to customer enquiries, and transfer calls to the appropriate personnel.
- Maintain visitor records, call logs, and other front-desk documentation.
- Coordinate with the Service Advisors, Service Manager, and other departments to ensure smooth customer handling.
- Assist customers with basic information regarding service appointments and direct service-related queries to the concerned team.
- Manage incoming and outgoing correspondence, emails, and documents.
- Maintain the reception area in a clean, organised, and professional manner.
- Provide administrative support to the HR and management teams whenever required.




- Ensure professional communication and a positive customer experience at all times.

Candidate Requirements

- Qualification: Minimum HSC; graduate candidates preferred.
- Experience: 1–3 years of experience in reception, front-office operations, or customer service preferred.
- Good verbal communication skills in Hindi and English; Marathi will be an added advantage.
- Basic computer knowledge, including MS Office, email, and data entry.
- Pleasant personality, qualified attitude, and good interpersonal skills.
- Strong coordination, organisational, and multitasking abilities.
- Candidates with experience in the automobile or service centre industry will be preferred.

Key Skills

- Customer service and front-desk management
- Telephone etiquette and professional communication
- Record maintenance and documentation
- Coordination and time management
- Problem-solving and a service-oriented attitude

Interested candidates may share their updated CV for consideration.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Receptionist (Mira Road)
🏢 SKY Mahindra Service Centre
📍 Mira Road