HR & Operations Executive

People, Culture & Business Operations

We are looking for an HR & Operations Executive who can manage end-to-end HR activities while coordinating office operations, client experience, sales support, and day-to-day business administration. This role offers direct exposure to the people, processes, clients, and leadership of a growing digital marketing agency.

The ideal candidate is organized, proactive, comfortable handling multiple responsibilities, and strong in communication and follow-up. You will work closely with the founder, management, and different teams to keep hiring, employee administration, client coordination, and business operations running smoothly.

Key Responsibilities:

- Recruitment & Hiring: Coordinate hiring requirements with managers based on upcoming client projects and business needs. Publish job openings on Naukri, LinkedIn, Indeed, and other recruitment platforms, maintain the company careers page, screen resumes, and manage AI-based candidate screening through the company website.
- Candidate Selection & Offers: Schedule interviews, coordinate with hiring managers, conduct reference checks and background verification, negotiate compensation, prepare and issue offer letters, follow up with selected candidates until joining, and maintain a talent pool for future hiring requirements.
- Employee Onboarding: Prepare appointment letters, NDAs, and joining documents. Collect identity proofs, bank details, certificates, and other required records. Coordinate email accounts, software access, and equipment for new employees, and conduct first-day induction covering the company, services, policies, and culture.
- Attendance, Leave & Payroll: Maintain attendance, working hours, shift timings, leave records, and the annual holiday calendar. Coordinate monthly payroll and salary slips, calculate sales incentives and commissions, and manage reimbursements and employee expense claims.
- Employee Engagement & Culture: Organize festival celebrations, birthdays, team outings, and team-building activities. Coordinate internal announcements and support initiatives that encourage employee engagement and a positive workplace culture.
- Employer Branding: Coordinate employee and workplace culture content for LinkedIn and Instagram, share employee stories and achievements, manage company reviews on Glassdoor and AmbitionBox, and represent the company at job fairs, college events, and recruitment activities.
- Office Administration & Operations:



Manage office supplies, vendors, housekeeping, visitor coordination, and security arrangements. Maintain records of company assets, including laptops and equipment, and coordinate business travel and event logistics.
- Client Onboarding & Experience: Coordinate client onboarding by collecting required documents and account access for Google Ads, Meta, and websites, and scheduling kickoff meetings. Conduct monthly client satisfaction check-ins, manage feedback surveys, collect client reviews and testimonials on Google, Clutch, and GoodFirms, coordinate festival greetings and client gifts, and track contracts, NDAs, and renewal dates.
- Sales & Marketing Coordination: Make initial calls to recent enquiries, understand basic requirements, and schedule meetings for the sales team. Collect performance data and results from internal teams for case studies, format proposals and presentations, prepare company profiles, organize documents for tenders and RFPs, and coordinate webinar and event registrations, reminders, and arrangements.
- Founder’s Office & Business Administration: Manage the founder’s calendar, travel arrangements, meeting schedules, and follow-ups. Coordinate with the accounts team on pending client payments and track company subscriptions, registrations, licenses, and renewal deadlines.
- Documentation & Follow-Up: Maintain organized employee records, client documents, operational trackers, and administrative reports. Monitor pending tasks, coordinate with responsible team members, and ensure deadlines and follow-ups are completed on time.

Experience:

Candidates with relevant experience in HR operations, recruitment, employee administration, office administration, business operations, or a combination of these areas can apply. Experience in a digital marketing agency, IT company, or other service-based business will be preferred.

Who Can Apply:

- Candidates who can manage recruitment, onboarding, employee records, attendance, leave, payroll coordination, and general HR administration.




- Candidates with strong organizational skills and the ability to coordinate multiple responsibilities across HR and business operations.
- Candidates who can communicate professionally with employees, candidates, clients, vendors, and management.
- Candidates comfortable coordinating interviews, following up with candidates, managing offers, and ensuring new employees complete joining formalities.
- Candidates familiar with spreadsheets, documentation, trackers, and structured administrative processes.
- Candidates who can coordinate client onboarding, maintain client documentation, collect feedback, and support client relationship activities.
- Candidates comfortable supporting sales and marketing teams with enquiry calls, meeting scheduling, proposals, presentations, and business documents.
- Candidates who can work directly with the founder and management on administrative coordination, pending tasks, and operational follow-ups.
- Candidates who take ownership of assigned responsibilities, maintain confidentiality, pay attention to detail, and handle competing priorities effectively.
- Candidates with clear English and Hindi communication skills and practical working knowledge of Microsoft Excel or Google Sheets.

Skills:

HR Operations · Recruitment & Talent Acquisition · Resume Screening · Interview Coordination · Offer Management · Employee Onboarding · HR Documentation · Attendance & Leave Management · Payroll Coordination · Salary & Incentive Calculation · Employee Engagement · Employer Branding · Office Administration · Vendor Management · Asset Management · Client Onboarding · Client Relationship Coordination · Sales Support · Marketing Coordination · Proposal & Presentation Preparation · Founder’s Office Support · Calendar Management · Documentation & Record Keeping · Microsoft Excel · Google Sheets · English & Hindi Communication

Bonus If You Also Bring:

Experience with HR software such as Keka, Zoho People, greytHR, or similar platforms; knowledge of PF, ESI, and payroll basics; experience in a digital marketing agency or IT company; or basic Canva skills for creating employee engagement and workplace culture content.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Food provided

Ability to commute/relocate:

- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 HR & Operations Executive (Ghaziabad)
🏢 Web5G Technology
📍 Ghaziabad