Job Title: Hospital Relations & Operations Executive

Company: EALZO
Location: Kozhikode, Kerala
Job Type: Full-time, Permanent
Department: Hospital Relations & Operations
Experience: 1–3 years preferred
Education: Bachelor's degree required; MBA in HR, Hospital Administration, Healthcare Management, or a related field preferred.

Salary: ₹18,000–₹25,000 per month, depending on qualifications and experience
Additional Benefits: Travel allowance for official duties and performance-based incentives.

About EALZO

EALZO is a healthcare technology platform designed to simplify access to doctors and hospitals through digital appointment booking and improved healthcare coordination. We work with hospitals, clinics, and doctors to make healthcare access more convenient for patients while improving operational efficiency for healthcare providers.

We are looking for a proactive, organised, and skilled Hospital Relations & Operations Executive to manage relationships with our partner hospitals and doctors, coordinate onboarding, maintain doctor appointment schedules, and support medical camp activities.

Key Responsibilities

1. Hospital and Doctor Relationship Management

- Build and maintain professional relationships with partner hospitals, clinics, doctors, and hospital administrators.
- Act as the primary point of contact for assigned hospital and doctor partners.
- Regularly communicate with partners to understand their requirements and resolve operational issues.
- Schedule meetings, conduct follow-ups, and maintain strong partner engagement.

2. Doctor Onboarding and Client Coordination

- Coordinate the onboarding of new hospitals, clinics, and doctors onto the EALZO platform.
- Collect and verify doctor profiles, qualifications, consultation fees, photographs, availability, and other required information.




- Explain EALZO's onboarding process and coordinate with the technical team for profile creation and updates.
- Ensure onboarding documentation is complete and accurate.

3. Doctor Appointment-Slot Management

- Coordinate with hospitals and doctors to obtain and update consultation schedules and appointment availability.
- Maintain accurate doctor timings, available slots, leave schedules, and changes in consultation hours.
- Communicate schedule changes promptly to the relevant internal teams.
- Monitor slot accuracy and follow up on booking-related issues to minimise scheduling errors.

4. Medical Camp Coordination

- Coordinate medical camps, eye camps, and community healthcare initiatives with partner hospitals and doctors.
- Schedule doctors, coordinate venues, and support arrangements for promotional materials and other camp requirements.
- Work with the marketing team to plan and execute medical camp activities.
- Maintain camp records, participation details, enquiries, and follow-up information.

5. Internal Coordination and Reporting

- Coordinate with marketing, customer support, and technology teams to ensure smooth operations.
- Maintain updated records of hospitals, doctors, meetings, onboarding progress, and appointment schedules.
- Prepare daily or weekly reports for management.
- Identify recurring operational issues and suggest improvements.

Required Qualifications and Skills

- Bachelor's degree in any relevant discipline.
- MBA in HR, Hospital Administration, Healthcare Management,



or a related field will be an advantage.
- Previous experience in a hospital, clinic, healthcare administration, patient relations, HR, or client coordination role is preferred.
- Strong communication and interpersonal skills.
- Fluency in Malayalam and good working proficiency in English.
- Good organisational, scheduling, follow-up, and problem-solving skills.
- Basic computer proficiency, including MS Excel, Word, email, and online systems.
- Ability to coordinate professionally with doctors, hospital managers, and healthcare teams.
- Willingness to travel locally for hospital visits, meetings, and medical camps.

Preferred Candidate Profile

We are looking for someone who is:

- Professional, polite, and confident when communicating with doctors and hospital management.
- Highly organised and capable of managing multiple schedules and follow-ups.
- Proactive in resolving issues and maintaining partner relationships.
- Detail-oriented when handling doctor information and appointment schedules.
- Comfortable working in a fast-growing healthcare technology startup.
- Interested in healthcare operations, hospital coordination, and relationship management.

Previous hospital-sector experience and a qualification in HR or Hospital Administration will be particularly valuable.

What We Offer

- An opportunity to work with a growing healthcare technology startup.
- Direct exposure to hospital management, doctors, and healthcare operations.
- A professional and collaborative working setting.
- Monthly salary based on qualifications and experience.
- Travel allowance for eligible official travel.
- Performance-based incentives.
- Opportunities for professional growth as EALZO expands.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Hospital Relations & Operations Executive (Kozhikode)
🏢 Ealzo
📍 Kozhikode