Omkaram Houseboat offers memorable houseboat experiences, providing guests with comfortable stays, quality service, and enjoyable backwater cruises. We are looking for a proactive and customer-focused Booking Manager to manage reservations, handle guest inquiries, coordinate bookings, and maximize occupancy and revenue.

Key Responsibilities

- Manage daily houseboat reservations through phone calls, WhatsApp, email, the company website, and online travel platforms.
- Respond promptly to customer inquiries and provide details about packages, room availability, tariffs, meals, cruise timings, and facilities.
- Convert inquiries into confirmed bookings through effective communication and sales skills.
- Maintain accurate booking records, guest details, payment status, and reservation schedules.
- Coordinate with operations staff, houseboat crews, housekeeping, and kitchen teams to ensure smooth guest experiences.
- Monitor booking availability, avoid double bookings, and manage cancellations, amendments,



and refunds as per company policy.
- Follow up with prospective customers and maintain positive relationships with travel agents, tour operators, and corporate clients.
- Manage advance payments, pending balances, invoices, and booking confirmations.
- Promote houseboat packages, seasonal offers, and special deals to increase bookings and revenue.
- Maintain daily booking reports and provide regular updates to management.
- Handle customer complaints professionally and ensure guest satisfaction.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Work from home

Experience:

- houseboat: 1 year (Preferred)

Language:

- English (Preferred)
- Tamil (Preferred)
- Hindi (Preferred)

Location:

- Alappuzha District, Kerala (Preferred)

Work Location: In person

📌 Booking Manager (Alappuzha)
🏢 Omkaram Houseboats
📍 Alappuzha