Job Summary

We are looking for a customer-focused and enthusiastic Customer Care Executive to handle customer inquiries, resolve complaints, and provide excellent customer service. The ideal candidate should have valuable communication skills, a positive attitude, and the ability to solve customer problems efficiently.

Key Responsibilities

- Handle incoming and outgoing customer calls professionally.
- Respond to customer queries through phone calls, emails, and chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions in the CRM system.
- Provide information about company products, services, and policies.
- Follow up with customers to ensure their issues are resolved.
- Coordinate with internal departments to address customer concerns.




- Maintain customer satisfaction and service quality standards.
- Achieve assigned customer service targets and performance goals.

Required Skills

- Excellent verbal communication and listening skills.
- Good problem-solving and customer-handling abilities.
- Basic computer knowledge and MS Office skills.
- Ability to handle customer complaints patiently.
- Good interpersonal skills and a professional attitude.
- Ability to work in a team and manage multiple customer queries.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Care Executive (Malad)
🏢 Bright Talent Solution
📍 Malad