Job Description: Academic Counsellor

Company: The IoT Academy (ed-tech partner of UniConverge Technologies Pvt. Ltd.)
Job Location: Noida, Uttar Pradesh
Employment Type: Full-Time
Department: Admissions / Student Counselling
Experience: 0–3 Years (Freshers with good communication skills may apply)
Work Mode: Work From Office

About the Company

The IoT Academy is a technology-focused training organization offering industry-oriented courses, professional upskilling programs, and training in emerging technologies. We aim to help students and working professionals develop practical skills and improve their career opportunities through quality training and industry-relevant learning.

Job Summary

We are looking for a motivated, confident, and result-oriented Academic Counsellor to guide students and working professionals in selecting suitable courses based on their educational backgrounds, career goals, and interests.

The candidate will be responsible for counselling prospective learners, explaining course details, handling enquiries, following up with interested candidates, and converting qualified leads into course registrations while ensuring a positive learner experience.

Key Responsibilities

Student Counselling

- Contact prospective students and working professionals through calls, WhatsApp, emails, and other communication channels.
- Understand candidates’ educational backgrounds, interests, career aspirations, and skill-development requirements.
- Recommend suitable training programs in Data Science, Data Analytics, Machine Learning, Artificial Intelligence, Generative AI, IoT, Embedded Systems, and other technology domains.
- Explain course curriculum, duration, delivery mode, fees, payment options, certification, and applicable placement assistance criteria.





Lead Management and Enrolments

- Handle inbound and outbound enquiries and maintain consistent follow-ups with prospective learners.
- Address questions, concerns, and objections professionally to help candidates make informed decisions.
- Convert prospective learners into paid registrations and complete the admission process.
- Follow up with interested candidates, pending registrations, and fee payments.

Target Achievement

- Achieve monthly registration and revenue targets assigned by the management.
- Maintain daily activity levels, follow-up schedules, and conversion records.
- Work towards improving lead conversion rates and overall admission performance.
- Participate in regular performance reviews and counselling training sessions.

Coordination and Student Support

- Coordinate with academic, training, operations, and placement teams to ensure smooth student onboarding.
- Provide accurate information regarding course delivery, assignments, assessments, certifications, and placement assistance.
- Maintain professional relationships with enrolled learners and assist with their initial queries.
- Escalate academic or operational concerns to the concerned department.
- Reporting and Documentation
- Maintain accurate lead details, call records, follow-up status, and registration information in the CRM or designated tracking sheets.
- Prepare daily, weekly,



and monthly performance reports.
- Follow company policies, communication standards, and admission procedures.

Required Skills and Qualifications

- Graduate in any discipline; candidates with a background in education, management, sales, or communication will be preferred.
- Freshers may apply; experience in academic counselling, EdTech, telesales, or education sales is an advantage.
- Excellent verbal communication and interpersonal skills in Hindi and English.
- Solid listening, persuasion, negotiation, and follow-up skills.
- Ability to understand students’ needs and recommend suitable courses.
- Basic knowledge of computers, MS Excel, Google Sheets, and CRM tools.
- A target-oriented mindset with a willingness to learn about emerging technologies and professional training programs.
- Ability to manage multiple leads and maintain organized records.

Key Performance Indicators (KPIs)

- Monthly paid registrations and enrolment targets.
- Lead-to-registration conversion rate.
- Number and quality of calls, counselling sessions, and follow-ups.
- Timely follow-up of assigned leads.
- Accuracy of CRM records and daily reporting.
- Quality of student counselling and adherence to company policies.

Compensation and Benefits

- Salary: As per experience, skills, and interview performance.
- Training and development opportunities in the EdTech and emerging technology sectors.
- Opportunity for professional growth based on performance.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Education:

- Bachelor's (Required)

Experience:

- total work: 1 year (Required)
- Academic counseling: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Academic Counselor (Noida)
🏢 Uniconverge Technologies
📍 Noida