Job Description: Branch Manager – Two-Wheeler Showroom

Industry: Automobile / Two-Wheeler Dealership
Experience: 3–4 Years
Department: Sales & Operations
Job Location: [Pondichery]
Employment Type: Full-Time

Job Summary

We are looking for a dynamic and result-oriented Branch Manager to manage the day-to-day operations of a two-wheeler showroom. The candidate will be responsible for achieving sales targets, managing the sales team, improving customer satisfaction, monitoring stock and vehicle deliveries, and ensuring smooth showroom operations.

Key Responsibilities

- Manage overall showroom operations and ensure smooth daily functioning.
- Achieve monthly sales targets for two-wheelers, accessories, insurance, and finance.
- Lead, motivate, and monitor the performance of sales executives and showroom staff.
- Generate new leads through walk-ins, telecalling, digital enquiries, and local marketing activities.
- Monitor enquiry conversion, test rides, bookings, retail sales, and vehicle deliveries.
- Maintain good customer relationships and handle customer complaints professionally.
- Coordinate with finance companies, insurance providers, and vehicle manufacturers.
- Monitor vehicle stock, inventory, billing, documentation, and timely deliveries.
- Ensure proper follow-up on pending enquiries and improve customer conversion rates.
- Prepare daily, weekly, and monthly sales and performance reports for management.
- Monitor staff attendance, discipline, productivity, and training requirements.
- Ensure compliance with dealership policies,



company standards, and customer service procedures.

Required Qualifications and Skills

- Any Degree or Diploma; automobile or business-related qualifications preferred.
- 3–4 years of experience in automobile sales, preferably in a two-wheeler dealership.
- Previous experience in a team leader, sales manager, or showroom supervisory role preferred.
- Good leadership, communication, and team management skills.
- Strong knowledge of sales processes, customer handling, and dealership operations.
- Basic knowledge of MS Excel, sales reporting, and dealership management systems.
- Ability to achieve sales targets and manage multiple responsibilities.

Key Performance Indicators (KPIs)

- Monthly vehicle sales target achievement.
- Enquiry-to-booking and booking-to-retail conversion rates.
- Finance and insurance penetration.
- Customer satisfaction and complaint resolution.
- Stock management and timely vehicle delivery.
- Team productivity and lead follow-up efficiency.

Salary and Benefits

- Salary: As per experience and company norms.
- Performance-based incentives.
- Career growth opportunities.
- Other benefits as per company policy.

Preferred Candidate: A proactive professional with robust sales knowledge, leadership ability, customer service skills, and a proven track record of achieving automobile dealership targets.

contact @(phone hidden) - HR

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Work Location: In person

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