Job Description: Front Office Executive

Company: Meditrina Hospital, Jamshedpur
Department: Front Office / Billing
Experience: 1–2 years preferred; freshers may be considered
Salary: ₹10,000–₹15,000 per month, depending on experience and interview performance
Duty: Rotational shifts, including night shifts
Location: Jamshedpur, Jharkhand

Job Responsibilities

- Handle patient registration, OPD billing, and appointment scheduling.
- Manage IPD admissions, discharge procedures, and billing coordination.
- Prepare and verify patient bills and related documents.
- Coordinate with doctors, nursing staff, pharmacy, laboratory, and the TPA/Insurance department.
- Assist patients and their attendants with hospital-related queries.
- Maintain patient records, registers, and billing documentation accurately.
- Handle cash collection and payment records as assigned.
- Ensure smooth front desk operations and professional patient service.
- Manage patient queries and complaints politely and efficiently.
- Perform other front office duties assigned by the management.

Shift Timings

- Morning Shift: 8:00 AM – 5:00 PM
- General Shift: 9:00 AM – 6:00 PM
- Evening Shift: 11:00 AM – 8:00 PM
- Night Shift:



8:00 PM – 8:00 AM

Candidates must be comfortable working in rotational shifts, including night shifts, as per hospital requirements. Weekly off will be rotational.

Required Qualifications and Skills

- Graduate in any discipline; BBA or a relevant qualification is preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and proficiency in MS Excel.
- Knowledge of hospital billing, patient registration, and admission/discharge procedures is preferred.
- Ability to coordinate with multiple departments and handle patients professionally.
- Honest, responsible, punctual, and willing to learn.

Preferred Experience

- Previous experience in a hospital, nursing home, clinic, or healthcare front office.
- Experience with OPD/IPD billing, patient registration, and discharge processes will be an advantage.

How to Apply

Interested candidates may share their updated resume for consideration.

Meditrina Hospital, Jamshedpur

Pay: ₹8,800.00 - ₹15,000.00 per month

Advantages:

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Front Desk Receptionist (Jamshedpur)
🏢 Meditrina Hospital
📍 Jamshedpur