Operations Supervisor & Order Tracking Lead (Patel Nagar)

Operations Supervisor & Order Tracking Lead (Patel Nagar)

15 Oct
|
K9S Enterprise
|
Patel Nagar

15 Oct

K9S Enterprise

Patel Nagar

Key responsibilities

1. Sourcing and procurement

- Source titles against open UK orders from Amazon India and local Delhi suppliers, distributors and publishers (e.g. Atlantic, Biblia Impex, IBD, Asbookworld, My Book Shop).
- Pick the best source per title on price, availability, condition and delivery time; stay within the landed-cost limit set by the UK team.
- Place orders and make sure every invoice is raised to the company, not to an individual, so GST input credit can be claimed.
- Build and maintain supplier relationships; negotiate pricing and credit terms; add current suppliers and publishers as the catalogue grows.
- Keep a supplier scorecard covering price, fill rate, delivery time and condition quality.

2. Receiving, QC and packing oversight

- Receive supplier deliveries and reconcile them against the orders they were bought for.
- Direct the Packing & QC Associate's daily work and priorities.
- Make sure every book is graded against Amazon's condition guidelines before packing; return or claim on damaged, wrong or mismatched stock.
- Enforce the packing SOP (materials, box sizing, labelling) so parcels arrive in the UK in sellable condition.
- Keep packing materials in stock and reorder before they run out.

3. Order tracking: received vs dispatched to UK

- Own the daily order pipeline: received → sourced → in stock → QC passed → packed → shipped → delivered in the UK.
- Reconcile, every day, the UK orders received against what has been dispatched; chase every order stuck at any stage.




- Keep the tracking sheet / dashboard and the ShipStation workflow up to date so the UK team sees live status.
- Flag stock-outs, likely late orders and cancellations to the UK team early, with a proposed fix.

4. Export logistics

- Book courier pickups to the agreed consolidation schedule (e.g. 3x a week).
- Prepare export documents per shipment: commercial invoice, packing list, HS codes, CSB-IV/CSB-V shipping bills.
- Hand over and manifest parcels; track them through UK customs to delivery.
- Resolve customs holds, missing paperwork and delivery exceptions with the courier.
- Gather volume data to renegotiate courier rates as shipments grow.

5. Compliance and administration

- Maintain export records and GST input-credit records (packaging, freight, overheads).
- Send monthly data to the CA for GSTR-1 / GSTR-3B; track annual items such as LUT renewal, ROC and FEMA filings.
- Keep IEC, AD code, ICEGATE and courier KYC details current.
- Flag any capital movement or share allotment that needs an RBI (FC-GPR) filing.

6. Cost, cash and reporting

- Log per-shipment costs into the landed-cost model: book price, freight in, packing, freight out, overheads.
- Track supplier payments against funds received from ABN Hive; keep the petty-cash and expense log.
- Send a daily status update and a weekly report to the UK team (see below).

7. Site and people

- Run the site: stock layout, shelving, systems access, basic upkeep.
- Train, supervise and review the Packing & QC Associate; cover packing personally at peak times or absences.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Operations Supervisor & Order Tracking Lead (Patel Nagar)
🏢 K9S Enterprise
📍 Patel Nagar

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