Customer Support Associate (Bengaluru)

Customer Support Associate (Bengaluru)

15 Oct
|
White Bulb Technologies
|
Bengaluru

15 Oct

White Bulb Technologies

Bengaluru

Job Title: Customer Support Associate - Travel & Flight Bookings

Key Responsibilities

- Elite Communication: Provide exceptional, qualified support via phone, email, and chat with polished etiquette.
- Flight Management: Handle end-to-end flight reservations, cancellations, reissues, and itinerary changes accurately.
- Problem Solving: Efficiently resolve travel disruptions, delays, and ticketing inquiries.
- Client Guidance: Advise clients on fare rules, travel policies, and optimal booking options.

Requirements

- 1–3 years of experience in travel support or flight ticketing.
- Exceptional verbal and written English communication skills.
- Hands-on familiarity with GDS platforms (Amadeus, Sabre, or Galileo) and CRM tools.
- High emotional intelligence and composure under pressure.

Pay: From ₹30,000.00 per month

Work Location: In person

📌 Customer Support Associate (Bengaluru)
🏢 White Bulb Technologies
📍 Bengaluru

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