Job Description – Admission Counsellor

Position:-Admission Counsellor
Department:- Admissions
Location:- Siddhantam Heritage School, Ghaziabad
Experience: 1–3 years in school admissions, education counselling, sales, or a related field
Employment Type:- Full-time

Job Purpose

The Admission Counsellor will be responsible for managing prospective parent enquiries, counselling families, conducting school tours, following up with leads, and converting enquiries into admissions while providing a warm and professional parent experience.

Key Responsibilities

* Handle enquiries received through calls, WhatsApp, website, walk-ins, and other channels.
* Understand parents’ requirements and provide accurate information about the school, curriculum, facilities, fee structure, and admission process.
* Counsel parents and effectively communicate the school’s USPs and educational philosophy.
* Schedule and conduct campus visits and school tours.
* Follow up regularly with prospective parents through calls and WhatsApp.
* Maintain accurate lead and follow-up records in the CRM.
* Ensure timely follow-up on all fresh and existing leads.
* Handle objections related to fees, curriculum, location, transportation, etc., professionally.
* Drive lead conversion and achieve monthly admission targets.
* Coordinate with the academic and administration teams to ensure a smooth admission process.
* Maintain strong relationships with prospective and newly enrolled parents.
* Collect required admission documents and ensure completion of admission formalities.




* Participate in school events, parent engagement activities, RWA activities, and admission campaigns when required.
* Prepare daily/weekly admission reports and share updates with the reporting manager.
* Support the admissions and marketing team in generating and converting new leads.

Key Skills

* Excellent communication and interpersonal skills.
* Strong counselling and convincing abilities.
* Good sales and conversion skills.
* Confident and pleasant personality.
* Positive command of English and Hindi.
* Robust follow-up and relationship-management skills.
* Comfortable using WhatsApp, CRM, MS Office/Google Workspace.
* Ability to work with targets and deadlines.
* Presentable and professional in appearance.
* Passion for working in the education sector.

Key Performance Indicators (KPIs)

* Number of leads contacted.
* Lead response time.
* Number of campus visits scheduled.
* Campus visit-to-admission conversion.
* Overall enquiry-to-admission conversion.
* Monthly admission target achievement.
* Follow-up effectiveness.
* Parent experience and feedback.
* Accuracy of CRM/lead records.

Educational Qualification

Graduate in any discipline. Candidates with a background in Education, Management, Sales, Marketing, or Communication will be preferred.

Pay: ₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

- Ghaziabad, Uttar Pradesh 201015: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

📌 Admission Counsellor (Ghaziabad)
🏢 Siddhantam Heritage School , Ghaziabad
📍 Ghaziabad