Executive- International Customer Support (Mumbai)

Executive- International Customer Support (Mumbai)

15 Oct
|
Sisco Research Laboratories
|
Mumbai

15 Oct

Sisco Research Laboratories

Mumbai

Job Summary:

We are seeking a detail-oriented and proactive Export Executive to manage international inquiries and quotations for our chemical products. The ideal candidate will be responsible for timely response to export inquiries, preparation and follow-up of quotations, and coordination with internal teams to ensure customer satisfaction and smooth export operations.

Key Responsibilities:

- Handle export inquiries from international clients via email, phone, and other platforms.
- Prepare accurate and competitive quotations based on client requirements.
- Maintain and update the inquiry and quotation tracking system.
- Coordinate with production, logistics, and sales teams to ensure feasibility, pricing, and lead time.
- Follow up with clients to convert inquiries into orders.
- Ensure compliance with international trade regulations and documentation standards.
- Maintain good relationships with clients and agents to promote repeat business.




- Assist in market research and identify potential international customers.
- Prepare and submit periodic reports on inquiry status and quotation success rates.

Qualifications & Skills:

- Bachelor's degree in Chemistry, International Business, or related field.
- Proven experience in export documentation and international sales in the chemical industry.
- Positive understanding of chemical products, HS codes, and regulatory compliance.
- Proficient in MS Office, email communication, and ERP systems.
- Solid verbal and written communication skills in English.
- Attention to detail and ability to handle multiple inquiries simultaneously.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Advantages:

- Provident Fund

Work Location: In person

📌 Executive- International Customer Support (Mumbai)
🏢 Sisco Research Laboratories
📍 Mumbai

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