Tele Caller Executive (Kochi)

Tele Caller Executive (Kochi)

15 Oct
|
Masaco Global
|
Kochi

15 Oct

Masaco Global

Kochi

JOB DESCRIPTIONAcademic Counsellor – Study Abroad & Education Consultancy

Job Title: Academic Counsellor
Department: Study Abroad / Education Consultancy
Job Location: Ernakulam, Kerala
Employment Type: Full-Time

Job Summary

We are looking for a motivated, confident, and student-focused Academic Counsellor to guide students in selecting suitable courses, universities, and study-abroad destinations. The candidate will handle student enquiries, provide accurate academic guidance, follow up with prospective students, and support them throughout the admission process.

Key Responsibilities

- Student Counselling
- Counsel students and parents regarding overseas education opportunities.
- Understand students’ academic backgrounds, career goals, budgets, and preferences.
- Recommend suitable countries, universities, colleges, and courses.
- Explain admission requirements, tuition fees, scholarships, and entry criteria.
- Lead Management & Follow-Up
- Handle enquiries from walk-in students, phone calls, social media, and online leads.
- Follow up with prospective students regularly and convert enquiries into admissions.
- Maintain accurate records of student interactions and counselling progress.
- Achieve monthly counselling, registration, and admission targets.
- Admission & Application Support
- Assist students with university applications and admission documentation.
- Coordinate with universities, admission teams, and internal departments.
- Guide students regarding English language tests such as IELTS and other accepted tests.
- Track application status and update students on admission decisions.
- Visa & Pre-Departure Guidance
- Coordinate with the visa processing team for student visa applications.
- Guide students regarding document requirements and pre-departure procedures.
- Ensure timely communication and follow-up throughout the student journey.
- Sales & Business Development




- Promote study-abroad programmes and education services.
- Build strong relationships with students, parents, and referral partners.
- Generate referrals and contribute to the branch’s admission and revenue targets.
- Participate in education fairs, seminars, and promotional activities.

Required Qualifications

- Bachelor’s degree in any discipline; a relevant education or counselling background is preferred.
- Excellent communication and interpersonal skills.
- Good knowledge of overseas education destinations and admission procedures is an advantage.
- Basic computer knowledge and proficiency in MS Office or Google Workspace.
- Strong follow-up, presentation, and student relationship management skills.

Preferred Experience

- Freshers with robust communication and sales skills may apply.
- Experience in academic counselling, study-abroad consultancy, student recruitment, or education sales is preferred.
- Knowledge of countries such as the UK, Canada, Australia, Ireland, Germany, and other international study destinations is an advantage.

Key Skills

- Student counselling and career guidance
- Communication and negotiation
- Lead conversion and follow-up
- Target-oriented sales approach
- Problem-solving and time management
- Teamwork and customer relationship management

Performance Expectations

- Meet monthly student registration and admission targets.
- Maintain consistent follow-up with all assigned leads.
- Convert qualified enquiries into student registrations and admissions.
- Maintain accurate student records and documentation.
- Deliver professional counselling and a positive student experience.

How to Apply

Interested candidates may submit their updated CV along with their contact details and relevant work experience.

Join our team and help students achieve their international education goals!

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Kochi)
🏢 Masaco Global
📍 Kochi

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