French Language Specialist – International Customer Support

Job Title: French Language Specialist
Department: Customer Support / International Operations
Job Type: Full-Time
Experience Required: Relevant international customer support experience
Language Proficiency: French – C1 Level or Equivalent
Salary: Up to ₹8,00,000 per annum, depending on experience and proficiency
Location: [Add job location]
Work Mode: [Add On-site / Hybrid / Remote]

Job Overview

We are looking for a French Language Specialist to support French-speaking international customers and deliver professional customer service. The ideal candidate will have advanced French language proficiency, prior experience in international customer support, and solid communication and problem-solving skills.

The successful candidate will handle customer inquiries, provide accurate information, resolve service-related concerns, and maintain high standards of customer satisfaction and service quality.

Key Responsibilities

- Handle customer inquiries, requests, and service-related concerns in French.
- Communicate professionally with French-speaking customers through assigned support channels.
- Understand customer requirements and provide accurate, timely, and appropriate solutions.
- Follow established customer service procedures, quality standards, and compliance guidelines.
- Coordinate with relevant internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions and case resolutions.
- Ensure clear, professional, and customer-focused communication in both written and verbal interactions.




- Meet applicable service quality, response time, and customer satisfaction standards.

Required Qualifications and Skills

- French language proficiency at C1 level or equivalent.
- Previous experience in international customer support or a relevant customer service role.
- Strong written and verbal communication skills in French.
- Good problem-solving, interpersonal, and customer-handling skills.
- Ability to understand customer concerns and communicate solutions clearly.
- Familiarity with customer support workflows, documentation, and service quality standards.
- Ability to follow company procedures and maintain professional communication.

Preferred Qualifications

- Experience supporting customers in a French-speaking international process.
- A recognized French language certification, such as DELF, DALF, or an equivalent qualification.
- Experience working with customer support systems, ticketing platforms, or CRM tools.
- Availability to join at an early date, depending on business requirements.

Salary and Benefits

- Annual compensation of up to ₹8,00,000, depending on relevant experience, French proficiency, and interview performance.
- Other benefits, if applicable, will be communicated during the recruitment process.

Application Process

Interested candidates who meet the stated language proficiency and experience requirements may submit their updated resume using the contact details below.

Email: [email protected]
Contact Number: +91-XXXXXXXXXX

Pay: ₹700,000.00 - ₹800,000.00 per year

Work Location: In person

📌 French Language Specialist – International Customer Support (Gurugram)
🏢 Medhansh Business Services
📍 Gurugram