Key Responsibilities:

- Drive revenue through inbound and outbound sales, lead conversion, customer reactivation, and repeat purchases.
- Lead and manage a team of 5–7 sales professionals, ensuring productivity, target achievement, and performance improvement.
- Own individual and team sales targets, revenue goals, upselling, and cross-selling opportunities.
- Identify and prioritize high-potential leads using customer data, purchase history, and engagement patterns.
- Engage customers through calls, emails, chat, WhatsApp, and video consultations to improve conversions.
- Build robust client relationships and drive customer retention through personalized sales strategies.
- Oversee post-sales support, follow-ups, issue resolution, exchanges, and refunds wherever required.
- Collaborate with customer experience, marketing, and operations teams to improve the overall customer journey.
- Monitor sales performance, prepare reports, analyze trends,



and implement strategies to achieve business objectives.
- Coach and mentor team members to build a customer-focused and performance-driven sales culture.

Required Skills:

- Sales Management and Revenue Generation
- E-commerce Sales and Client Development
- Business Development and Relationship Management
- Upselling, Cross-selling, and Customer Retention
- Team Leadership, Coaching, and Mentoring
- Strategic Planning and Market Analysis
- Sales Reporting and Performance Management
- Excellent Communication and Negotiation Skills
- Customer Experience and Cross-functional Collaboration

Skills:- Sales, Client Management, Business Development, E-Commerce, Outbound Sales, Inbound Sales, Inside Sales, Lead Generation, Sales management, Revenue management, Revenue growth and Customer Relationship Management (CRM)

📌 Senior Manager - Client & Sales Development (Jaipur)
🏢 Growing Stars Consulting Private
📍 Jaipur