Job Description

The main function of the role is: Account for the day-to-day management of a functional/oversight team(s) and manage daily service delivery and production activities performed by staff. Work in conjunction with individuals on the team as well as other Shared Service teams/COE’s, outsource locations, Client Operations and other business units to ensure seamless processing according to the fund’s policies, to ensure NAV/yield accuracy and that all SLAs are met. As well as, Work collaboratively with teams and management across the organization on various projects, oversight, committees, KPIs, etc.

Role specifics:-
• Oversees the activities of staff by working closely with direct reports.
• Manages the day-to-day activities and controls to ensure consistency of policies adherence to procedures.
• Manages and facilitates timely resolution of issues.
• Proposes and works to implement workflow changes and supporting technical solutions leading to improved productivity and profitability.




• Keeps abreast of regulatory compliance and developments for the assigned area and apprises staff as necessary.
• Identifies and analyzes operations risks related to current and potential business and recommends procedural changes and controls as needed
• Creates and uses quality service measurement tools to ensure compliance with operational standards with SLAs and SOPs and create management reporting as needed
• Coordinates and manages projects within the department and/or with BU Shared Services, COEs and Client Operations teams.
• During the course of normal day-to-day operation, responsible for identifying any unusual or potentially suspicious transaction activity and reporting and/or escalating in accordance with corporate policy and guidelines detailed in relevant operating procedures.
• Conducts periodic performance reviews; provides ongoing counsel, training, development and motivation of staff.
• Participates in the hiring, salary, promotional and termination re

📌 Asset Manager (Pune)
🏢 State Street
📍 Pune