Advanced Associate, Cloud Service Engineer
Location: Chennai, India (Hybrid)
Team: Atlassian Administration & Engineering
Experience: 2+ years in Atlassian administration or a related platform engineering role
About the Role
We’re looking for an Atlassian engineer with a few years of experience to join our Atlassian Administration & Engineering team. You’ll work with a team of seven engineers who support a global Atlassian Cloud platform used by about 10,000–12,000 people around the world, across Jira, Confluence, Jira Product Discovery (JPD), and Jira Service Management (JSM).
We recently finished a large migration to Atlassian Cloud, and we’re still bringing separate product instances together into one workplace. The migration moved fast and left technical debt behind, so we’re now focused on cleanup: removing legacy customizations and making the platform match Atlassian Cloud best practices. You’ll own parts of that work yourself. That means spotting problems, proposing fixes, and building automation that keeps the platform clean and scalable.
What You’ll Do




• Platform administration: Take ownership of administration across Jira, Confluence, JPD, and JSM, including permissions, schemes, workflows, custom fields, and space and project configuration.
• User lifecycle automation: Design and maintain automated onboarding and offboarding, group management, and license management, working with identity providers and SCIM provisioning.
• Space and project lifecycle: Build repeatable, automated processes to create, standardize, and archive projects and spaces at scale.
• Reduce legacy customizations: Audit the environment for redundant custom fields, workflows, schemes, and app dependencies. Then propose and carry out plans to remove or consolidate them, using automation wherever possible.
• Automation engineering: Build and maintain Atlassian Automation rules for routine and bulk administrative work. Where built-in features fall short, design robust API-driven automat

📌 Advanced Associate, Cloud Services Engineer (Chennai)
🏢 Pearson
📍 Chennai