Title:
Specialist, IT Asset Administration (SAM)

We are seeking a detail-oriented Software Asset Management (SAM) Specialist to join our global team. This role is responsible for managing the end-to-end software lifecycle, including administration, procurement, tracking, and compliance. You will work closely with IT, vendors, and internal stakeholders to support software operations, financial processes, and governance.

Responsibilities:

• Manage Software Asset Management requests and incidents within ServiceNow, ensuring timely resolution and escalation where required.
• Maintain accurate software asset, license, entitlement, contract, subscription, and procurement records.
• Support the end-to-end software lifecycle, including procurement, deployment, utilization, renewal, reclamation, and retirement activities.
• Coordinate software purchasing, vendor quotations, renewals, and contract administration activities.
• Create and manage purchase requisitions and support procurement processes in accordance with business requirements.
• Process goods receipts,



purchase order updates, cancellations, and related procurement transactions.
• Perform invoice reconciliation and validation against purchase orders, contracts, software entitlements, and vendor agreements.
• Investigate and resolve procurement, billing, licensing, pricing, and payment discrepancies.
• Configure and maintain ServiceNow SAM Pro to support software discovery, normalization, reconciliation, compliance monitoring, and license management.
• Monitor software licensing utilization, identify compliance risks, and support optimization opportunities through license reclamation and cost management initiatives.
• Develop and maintain reports, dashboards, operational metrics, and audit-ready records to support Software Asset Management governance.
• Support software compliance reviews, internal audits, vendor audits, and audit-readiness activities.
• Collaborate with IT, Procurement, Finance, and vendors to

📌 Specialist, IT Asset Administration (Chennai)
🏢 KBR
📍 Chennai