Career Category
Engineering
Job Description
As a Senior Associate IS Engineer at Amgen, you will assist with the design, configuration, deployment, and management of Amgen’s enterprise voice platforms. This role covers core platforms, including Cisco UCM, WebEx Calling, Microsoft Teams Meetings & Calling, and Video conference hardware The engineer works closely with IS managers, vendors, and business partners to translate business needs into technology solutions, deploy upgrades, and evaluate new products to align with Amgen’s strategic goals. Additionally, the role focuses on integrating recent technologies and driving roadmaps to meet the evolving needs of the business.

Roles & Responsibilities:
• Support the design, deployment, upgrade, and lifecycle management of enterprise AV, collaboration, and event-technology solutions under the guidance of senior engineers and architects. Independently manage assigned deliverables from requirements gathering through implementation, testing, documentation, and operational handover.
• Deploy, configure, administer,



and troubleshoot collaboration technologies, including Cisco video codecs and Webex Control Hub, Microsoft Teams Rooms, Pexip, digital signage, streaming, and related meeting-room and auditorium platforms.
• Configure, test, commission, and support integrated AV systems across audio, video, cameras, displays, control systems, playback, streaming, and networked AV environments. Troubleshoot complex issues that require escalation beyond operational support teams and service providers.
• Support AV solution design activities by reviewing architectural and construction drawings and preparing or reviewing AV design documentation. Validate room readiness, technical requirements, infrastructure dependencies, installation considerations, and alignment with enterprise AV standards.
• Implement and troubleshoot AV and collaboration networking technologies, including Dante, NDI, SIP, multicast, QoS, DNS, ISE, AVB, and other ser

📌 Senior Associate IS Engineer (Hyderabad)
🏢 AMGEN
📍 Hyderabad