Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive setting where your well-being is prioritized and your potential can thrive.

The Role
The Mainframe CICS Support System Adminstrator role ensures the availability, stability, performance, and resiliency of mission-critical transaction processing systems supporting enterprise business operations. The position requires strong technical expertise in CICS infrastructure, problem determination, performance tuning, incident resolution, and change implementation within a complex 24x7 mainframe environment.

Responsibilities
• Administration: Install, configure, upgrade, and manage IBM CICS software, startup procedures,



and resource definitions on z/OS.
• Performance & Monitoring: Continuously monitor CICS regions, tune performance, and balance workloads to ensure high availability.
• Troubleshooting & Analysis: Resolve incidents and service outages using CICS dumps, traces, logs, and root cause analysis (RCA).
• Application & Team Support: Assist application teams with CICS deployments and collaborate with z/OS, DB2, MQ, Storage, Network, and Security teams.
• Operations & Compliance: Manage change controls, documentation, disaster recovery testing, audit compliance, on-call rotations, and task automation.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platform

📌 Senior Mainframe CICS Support, Systems Administration (Bengaluru)
🏢 Kyndryl
📍 Bengaluru