Company Description

About Sutherland
Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance.



Delivering measurable results.

Job Description

The Product Implementation Specialist acts as the primary point of contact between clients and the KM Solution team, guiding organizations through a smooth onboarding experience. The role combines business consulting, light technical aptitude, and a valuable understanding of AI-driven tools to help clients get maximum value from the platform.
KEY RESPONSIBILITIES
• Meet with clients to collect requirements and understand current knowledge management challenges.
• Define problem statements and measurable goals aligned to the client's business outcomes.
• Configure and customize the KM Solution to meet individual client needs and workflows.
• Communicate with clients throughout the implementation process to obtain feedback and approvals.
• Educate clients on platform usage, features, and best practices through training sessions.
• Create client-specific implementation

📌 Product Implementation Specialist (Chennai)
🏢 Sutherland
📍 Chennai