- Manage order processing, modifications, holds, and renewals.
- Handle customer queries and resolve issues promptly.
- Ensure accurate order processing, invoicing, and billing.
- Coordinate with internal teams and maintain quality standards.
- Work with ERP/CRM tools such as SAP or Oracle.
- Meet process SLAs and maintain customer satisfaction.
Required Skills
- Excellent verbal and written communication.
- Knowledge of O2C and Order Management processes.
- Basic proficiency in MS Office and ERP/CRM tools.
- Willingness to work from the office and in rotational/night shifts.
📌 Order Management Specialist (Pune)
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 Pune
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