We are looking for enthusiastic and customer-friendly candidates to join our team as Helpdesk Executives. The role involves handling calls, communicating with customers, providing basic assistance, and directing queries to the appropriate team.
Please note: This is a telecalling job and is not a target-based role.
Key Responsibilities
- Handle incoming and outgoing calls professionally.
- Communicate clearly and politely with customers.
- Understand customer queries and provide appropriate assistance.
- Route calls and queries to the relevant departments when required.
- Maintain basic call records and update relevant information.
- Ensure a positive customer experience through effective communication.
📌 Help Desk Executive (Chennai)
🏢 Oasys Cybernetics Private
📍 Chennai
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