How is this team contributing to the vision of Providence?

The Digital Workplace Xperiences (DWX) team plays a central role in managing the portfolio of applications that support the technical operations across Human Capital Management (HCM), Finance, and Strategy domains of Providence Global Center (PGC). As a core function, the team plays an instrumental role in advancement of foundational systems that power PGC’s growth mission.

The team’s responsibilities span the entire application lifecycle, including the discovery, design, development, and ongoing maintenance of the applications required by these business functions.

What will you be responsible for?

• Define,communicate and drive the execution strategy and roadmap for applications such as Control Tower, Carelabs, Lume, and other related performance dashboard solutions within the DWX portfolio.

• Translate business outcomes and user needs into clearly structured product requirements, user journeys, features, acceptance criteria, and prioritized backlogs

• Lead the complete product lifecycle, including discovery,



solution definition, design, development, release planning, adoption, enhancement, and ongoing maintenance

• Work closely with engineering, architecture, UX, data, and platform teams to evaluate solution options and guide product decisions based on value, feasibility, security, scalability, and maintainability.

• Facilitate product discovery through stakeholder interviews, workshops, workflow analysis, data review, and validation of business assumptions.

• Define product success measures and monitor adoption, usage, reliability, user experience, and business outcomes to identify opportunities for continuous improvement.

• Coordinate release planning and change readiness with business owners, engineering teams, support teams, and end users.

• Manage stakeholder expectations through transparent communication of product priorities, delivery progress, dependencies, risks, and decisions required.

📌 Principal Product Manager (Hyderabad)
🏢 PROVIDENCE GLOBAL CENTER
📍 Hyderabad